Welcome to Bilis Delivery! These Terms and Conditions outline the rules and regulations for using our delivery services. By accessing our website/application and placing an order, you accept these terms in full. If you disagree with any part, please do not use our services.
Company Information:
Bilis Delivery Service - Tuburan
Tuburan, Cebu
bilisdelivery@gmail.com
+639760201190
Acceptance of Terms:
By using our services, you agree to be bound by these Terms and Conditions.
Service Description:
Bilis Delivery offers delivery services for various products within specified areas. We reserve the right to refuse delivery of certain items as outlined in our delivery restrictions.
Service Area:
Our services are currently available in Tuburan, Cebu.
Accurate Information:
Users must provide accurate and complete details, including delivery addresses, contact information, and any special instructions.
Compliance:
Users must comply with all applicable laws and regulations while using our services.
Order Process:
Orders can be placed through our application by following the specified steps. All required information must be provided to complete the order.
Payment Terms:
We currently accept Cash on Delivery (COD). Payment must be made upon receiving the delivery. All prices include applicable taxes and fees.
Pricing:
Prices are listed on our application and may vary based on delivery location and product type. Additional charges may apply for certain services or locations.
Delivery Timeframes:
Estimated delivery times are provided at the time of order but may vary due to location, weather, or other factors beyond our control.
Delivery Attempts:
We will attempt delivery twice. If unsuccessful, the item will be returned to our facility, and additional charges may apply.
Delivery Restrictions:
Certain items may be restricted from delivery due to legal or safety reasons. These will be clearly indicated on our application.
Cancellation Policy:
Orders may be canceled within 10 minutes of placing the order or upon order acceptance.
Return Policy:
We strive for customer satisfaction. If you encounter any issues, our return policy is as follows:
Eligibility: Returns are accepted for incorrect or damaged items only.
Time Frame: Issues must be reported within 1 hour of receiving the delivery.
Process: Contact our support team at ask@bilisdelivery.com with your order details and a description of the issue.
Resolution: We will arrange a replacement or refund based on the situation.
Limitation of Liability:
Bilis Delivery is not liable for any indirect, incidental, or consequential damages arising from service use. Our total liability is limited to the amount paid for the delivery service.
Indemnity:
Users agree to indemnify and hold Bilis Delivery harmless from any claims, damages, or expenses resulting from service use.
Privacy Policy:
We are committed to protecting user privacy. Please refer to our Privacy Policy for details on data collection and usage.
Data Security:
We implement security measures to protect user information from unauthorized access and misuse.
Ownership:
All content on our website/application, including text, graphics, logos, and images, is the property of Bilis Delivery and protected under intellectual property laws.
Usage Rights:
Users may not reproduce, distribute, or use any content from our application without prior written permission from Bilis Delivery.
Governing Law:
These Terms and Conditions are governed by the laws of the Philippines.
Dispute Resolution Process:
Any disputes arising from these terms will be resolved through [Mediation/Arbitration/Court], as applicable.
Right to Amend:
Bilis Delivery reserves the right to amend these Terms and Conditions at any time. Changes will be posted on our application and take effect immediately.
Notification of Changes:
Users will be notified of significant changes via email or an in-app notice.
For any questions or concerns, contact our support team at:
ask@bilisdelivery.com
By using our services, you acknowledge that you have read, understood, and agree to these Terms and Conditions.
Thank you for choosing Bilis Delivery!
